Your delivery options and costs can be found on product pages and in the cart using our handy shipping calculator. You can easily review your options by entering your location, no matter if you live in downtown Auckland to out of town Invercargill. Unless specified all our products are in held in stock at our Auckland warehouse.

Generally if your order is placed before 11am then it will get picked up by end of that day. If it’s after 11am it will get picked up the following day. For orders containing items over 30kg, it’s best to allow one extra day. These timeframes apply to weekdays only.

The delivery times we quote in the shipping calculator start once the order is picked up. These estimates are based on 90% of deliveries to your area. Once a product is picked up for delivery, you’ll receive a confirmation email with tracking information which you can use to get delivery updates.

All our products are delivered by third party couriers and carriers. We have a range of delivery partners to make sure you get the best option for the product being delivered.

Our key partners are Courierpost, Toll Transport, Peter Baker Transport (PBT) 

Pickup is always welcome from our Wellington store.  We are at 42, David Crescent, Karori, Wellington 6012. Our team will be able to help you get your order in the back of your car, trailer or ute.

If you live in any main urban area in New Zealand this will tend to be your best option. For smaller items we use Courierpost. Larger orders are taken care of by one of our other delivery partners around the country. For home deliveries of heavy items please make sure someone is available to assist the driver with unloading.

Many of our customers prefer delivery to a local depot. This can save cost and time waiting around for it to show up. It’s particularly popular for rural customers. 

Don’t forget you need to pick your order up within 7 days otherwise it will be returned to us.

We regularly deliver product to freight forwarders who specialise in deliveries to the Pacific Islands. We can also supply GST free for qualifying customers. For more information, please call and ask to speak with our Commercial Sales Manager.